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Run the check-in desk

Scan families in at drop-off and out at pick-up, and see who is still in each room.

Who can do this

You need the Manage tab, which group admins, attendance takers and welcomers have. Your group must also have check-in turned on.

Open the check-in desk

  1. Tap Manage at the bottom of the app.
  2. The check-in card shows today's program. If your group has more than one upcoming program, tap the calendar icon to pick a different one.

The large summary shows how many people are Checked-In and how many are still in. When everyone has left, it shows All Checked-Out.

Check someone in

  1. Tap Check-In.
  2. Choose your room under Select a room. The scanner stays dark until you pick one. Fella remembers your room for the rest of the day.
  3. Scan the QR code on the parent's phone or wallet pass.
  4. Check the details on Check-In Scanned. It shows the Entered User (the child) and the Authorized User (the parent). Confirm.
  5. Fella shows "name has been successfully checked-in".

If someone is already checked in, Fella tells you: "User is already checked in".

No QR code?

  1. On the scanner, under Do not have QR code?, tap Manual Check-In.
  2. Select the people to check in.
  3. Leave Send Check-Out QR Code on if the parent needs a QR code for pick-up. Fella emails it to them ("Authorized users will receive a checkout QR code in their email").
  4. Tap Check-In.

Check someone out

  1. Tap Check-Out and choose your room.
  2. Scan the QR code on the parent's pass.
  3. Review Check-Out Confirmation and confirm. Fella shows "name has been successfully checked-out".

If the person was never checked in, Fella says "User has not been checked in".

See who is checked in

Tap the summary to open the Checked-In list. You can search by name, and each entry shows the check-in and check-out time.

Tap a person to:

  • Force Check-Out: check them out without scanning, for example if the parent left without scanning.
  • Remove Check-Out: undo a check-out made by mistake. The person shows as checked in again.
  • Delete: remove a check-in made by mistake.

Statistics

Group admins and committee members also see a chart icon on the summary. It opens Statistics: check-ins over time and a breakdown by room for the selected program.